Effective Date: 2025.9.15
DKD INTERNATIONAL LTD.
Vehicle Depot Mobile Application and Platform
DKD International Ltd., and its affiliates and subsidiaries, doing business as Vehicle Depot (“Vehicle Depot,” “we,” “us,” or “our”), recognize the importance of protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal and business information when you use the Vehicle Depot mobile application, our website, social media pages, and related services (collectively, the “Platform”). By accessing or using our Platform, you agree to the collection and use of information in accordance with this Policy.
We collect information such as:
· Full name, business name, job title
· Email address, phone number, mailing and shipping address
· Business registration number, HST/GST number
· Details about your company’s operations or products
· Contact details of any third parties you provide
· Billing and payment method information
· Transaction history, invoice records
· Payment provider information (e.g., PayPal ID)
Note: We do not store complete payment card information. Payments are handled by PayPal and governed by their privacy policy.
Automatically collected information includes:
· IP address, device ID, OS, browser type
· Pages visited, features used, session duration
· Location data (if permitted)
· Chat, email, and support ticket records
· Feedback, surveys, and customer service interactions
We use your information to:
· Register and manage your business account
· Process payments and fulfill orders
· Provide customer service and respond to inquiries
· Send order updates, promotional messages (with consent)
· Improve our services through analytics
· Prevent fraud and ensure platform security
· Comply with legal and regulatory obligations
We do not sell or rent your personal information. We may share your information with:
· Service Providers: Payment processors (e.g., PayPal), logistics companies, hosting providers, communication platforms, and analytics services
· Legal Authorities: If required to comply with law, court orders, or to protect DKD or others’ safety
· Business Transfers: In a merger, acquisition, or sale, your information may be transferred provided the successor abides by this Policy
We use cookies and similar tools to:
· Recognize users and store preferences
· Track platform usage and performance
· Provide targeted advertising and promotions
You may control cookie settings in your browser. Third-party cookies are subject to the providers’ own privacy policies.
We employ industry-standard measures including:
· SSL/TLS encryption
· Role-based access control
· Secure server infrastructure
· Routine security audits
Despite our efforts, no system is completely secure. You are responsible for maintaining your account credentials.
We retain personal data for as long as necessary to:
· Complete transactions and support customer relationships
· Comply with tax and legal obligations (minimum 6 years)
· Resolve disputes and enforce agreements
You may request deletion or anonymization of your data. We will respond within 30 days unless legally restricted.
Vehicle Depot is for users 18 years and older. We do not knowingly collect personal information from minors. If such data is discovered, we will delete it promptly.
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before disclosing your information.
Your data may be stored or processed outside Canada. All transfers comply with PIPEDA and are protected by contractual safeguards where required.
Under Canadian law, you have the right to:
· Access, correct, or delete your personal information
· Withdraw your consent for data processing
· Request information about automated decisions (if applicable)
To exercise these rights, contact us at: official@dkdinternational.com
We may send promotional messages with your express consent. You can unsubscribe at any time using the link in emails or by contacting us directly.
If you submit reviews, comments, or other content, you grant Vehicle Depot a royalty-free license to use and share that content. You are responsible for ensuring it does not infringe any rights or laws.
We may use automated tools (e.g., fraud detection, supplier rating algorithms). Decisions with legal effects are subject to human review upon request.
By using our Platform, submitting information, or interacting with services, you consent to the collection and use of your data as described in this Policy.
This Privacy Policy is governed by the laws of Ontario and applicable federal laws of Canada. Any disputes will be subject to the courts of Ontario.
We may revise this Policy from time to time. Updates will be posted with a new “Last Updated” date. Continued use implies acceptance.
DKD INTERNATIONAL LTD.
Company Address: 4023 Meadowbrook Dr #115, London, Ontario, N6L 1E7, Canada
Contact Email: official@dkdinternational.com